Frequently Asked Questions
How do I access my account?
To access your account on desktop you will see a “my account” tab on the top right of the screen. From mobile, it is located in the navigation tab as “Login/Register.” Or you can click: here
My password is not working or I lost my password, what do I do?
We recently went through a database change so we apologize for any inconvience this has caused. Our goal is to create a better user experience with our new website. To reset your password, click: here
Your username is the email address you used to either order or create an account. The reset will prompt your instructions with an email verification to reset your password to something new. Then return to login and enter your new password when prompted for sign in.
Where are Dakota 283 Products manufactured?
Virtually all of the products made by Dakota283 are produced in Lake City, PA which is very close to Erie, PA. Some of our components are imported. If you have a question about a specific product, check the product page on our site for more information.
What are Dakota 283 products made of?
We make nearly all of our own products using LLDPE or Polyethylene. Some of our accessory items are made of metal or other organic materials. If you have a question about a specific product, check the product page on our site for more information.
Is there BPA (Bisphenol A) in any of your plastic products?
No. None of the parts that Good Ideas produces contains BPA.
What is the warranty for Dakota 283 products?
Most products made by Dakota 283 have a 1-year limited manufacturer’s warranty on parts and labor. Dakota 283 products are exceptionally durable and with proper care will provide many years of use for you and your pet. The Dakota 283 product warranty does not cover items not purchased from our website or an authorized Dakota 283 dealer, damage caused by abuse or alteration of the product, not using the product as intended, improper installation, wear and tear, and chewing or damage caused by your pet. Knowing your pet’s personality, crate training, and properly supervising your pet while using our products will ensure your Dakota 283 product will last and provide years of Unparalleled Pet Protection.
What is the Dakota Guard™ antimicrobe additive?
Dakota Guard™ is an FDA and EPA-approved additive that is included in small quantities during a product’s production. This results in Dakota 283 products that protect your pet’s health and safety from the invisible world. Proven highly effective against MRSA, Salmonella, Listeria, E. coli, staphylococcus, many ‘gram-positive’ and ‘gram-negative’ organisms, and dozens of common, dangerous organisms Long-lasting Provides up to 98% protection Just another way Dakota 283 is committed to keeping your pets safe!
What is Affirm Payments?
Dakota 283 has the option for payment plans with Affirm! This exciting opportunity allows our community to get the products they need to keep their four-legged friends safe with financial peace of mind. From the Affirm website: “Affirm strives to keep you out of unhealthy debt by facilitating fair, transparent credit so you can pay over time for the things you love. We offer affordable monthly payments at a pace you choose—usually 3, 6, or 12 months—so you’re in control. For example, on a $700 purchase, you may pay $63.18 for 12 months with a 15% APR. From day one, you know how long you’ll pay, and you know how much you’ll pay because we never charge late fees or other hidden fees.”
- Affirm Lending Partner Disclosure: Affirm offers rates from 0% APR or 10-36% APR. Payment options through Affirm are subject to an eligibility check, may not be available in all states, and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license.
Does applying for Affirm Payments affect my credit score?
From the Affirm website: “Your credit score will not be affected when you check your eligibility, even though we perform a credit check. If you decide to buy with Affirm, your loan and payments may affect your credit score. Paying on time can help you build a positive credit history.”