All purchases made through www.dakota283.com are processed by Square: an online program used, run, and maintained by Square. (Nasdaq: SQ) company. Dakota 283 has chosen Square because it is safe and secure. To view the terms of service for Square, please visit: https://squareup.com/us/en/legal/general/uaOrders are typically processed within 1-2 business days of receipt. If you have not received confirmation of your order within this time, please contact Good Ideas (Dakota 283). Please note that holidays may result in extra processing time. Good Ideas reserves the right to refuse/cancel orders, payments, and shipments at its sole discretion. All purchases are subject to a final review and approval by Good Ideas prior to processing and shipping. Any attempt to “hack”, corrupt, or alter information relevant to purchase will result in that purchase being canceled and possibly prosecution.
Good Ideas will make every attempt to ship products within 1 business day of processing. Shipments will typically take between 1-7 business days depending on the item(s) shipped, size of the order, and final delivery location, and holidays. A tracking number will be provided when your order is shipped.
Product Warranty and Returns Policy
Unless otherwise stated, most products made and sold by Good Ideas and Dakota 283 are supplied with a 1-year limited manufacturer’s warranty on parts and labor. Good Ideas warrants to the original purchaser that its products shall be free from manufacturing non-conformances that affect product performance for one (1) year after the date of delivery. Good Idea’s obligation under this warranty is expressly limited to supplying replacement parts and labor for or replacing, at its option, any product that is, in the sole discretion of Good Ideas found to be defective.
Upon Good Idea’s request, the purchaser shall return products or parts for which an original purchaser makes a warranty claim within 14 days. Good Ideas will supply a label with prepaid freight for the returned item.
Any improper use, alteration, or repair to a product by the user or unauthorized service provider that in Good Idea’s judgment affects the item materially and adversely shall void this warranty. Any repair of Good Idea’s products using parts not provided or authorized by Good Ideas shall void this warranty. No employee or representative of Good Ideas is authorized to change this warranty in any way. Normal wear and tear to the product and failure to properly maintain and care for the item do not constitute a claim. The Good Ideas and Dakota 283 product warranty does not cover items not purchased from our website or an authorized Dakota 283 dealer, damage caused by abuse or alteration of the product, not using the product as intended, improper installation, wear and tear, and chewing or damage caused by your pet.
This statement constitutes Good Idea’s entire product warranty. GOOD IDEAS MAKES NO OTHER WARRANTY OR REPRESENTATION EITHER EXPRESSED OR IMPLIED, EXCEPT AS SET FORTH HEREIN. THERE IS NO WARRANTY OF MERCHANTABILITY, AND THERE ARE NO WARRANTIES OF FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL GOOD IDEAS BE LIABLE HEREUNDER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM OR IN ANY MANNER RELATED TO SALES OR USE OF ANY SUCH EQUIPMENT.
To make a warranty claim, please contact our customer service department within 1-year of product delivery at (866) 595-4332 or email firstname.lastname@example.org. Please retain your original proof of purchase or receipt as it may be required to process a warranty claim.
Dakota 283 Return Policy
At Good Ideas, (Dakota 283) we understand that sometimes mistakes happen. If you ever receive an incorrect product or an item that is damaged or defective, please contact our Customer Service Department for a refund or exchange (same item only). Products received damaged or with missing parts or items must be reported within 5-days of receipt or risk incurring additional shipping charges. Please inspect and test your product upon delivery as not all damage may be immediately visible. If you receive an item with carrier-related shipping damage, you may need to provide pictures of the product and packaging.
With our prior authorization, undamaged purchases in original packaging may be returned at the customer’s expense within 30-days for a refund. The original shipping cost and a 15% restocking fee may be deducted from the refund. Items purchased with free shipping may be subject to a 30% restocking fee. We inspect all returned items, and Good Ideas reserves the right to adjust the refund depending on the condition of the returned item. Good Ideas reserves the right to review, refuse, or approve any return, replacement, or refund at its sole discretion. Items purchased on clearance, with special pricing, or with limited time promotions may not be returnable.
*For products not purchased directly from Good Ideas or Dakota 283 and bought from a third party, authorized retailer, or online marketplace seller, please contact the third-party marketplace or retailer directly for their return and refund instructions. With the exception of drop-shipped orders with shipping damage, we are unable to accept or accommodate returns and exchanges for items not directly purchased from our company.
Products purchased directly from Good Ideas or Dakota 283 are returnable using the following guidelines provided the original purchaser adheres to the policy above and receives prior authorization from a representative of Good Ideas
- To start a return authorization, contact our customer service department at (866) 595-4332 or email email@example.com.
- Upon approval, you will receive a return authorization number.
- The customer will then receive an email with a return label and will be responsible for taking the packaged item to a FedEx shipping center. Emailed shipping labels are valid for 2-weeks only and will not be re-issued once expired.
- Upon our receipt of the returned item and all parts by Good Ideas a credit or refund will be issued, per our policy above.
All images, descriptions, graphics, designs, documents, files, code, and any other intellectual property displayed on our websites are owned exclusively by Good Ideas unless otherwise stated and may not be used without express written permission by an authorized representative of Good Ideas.