Frequently Asked Questions

How do I access my account? 

To access your account on desktop you will see a “my account” tab on the top right of the screen. From mobile, it is located in the navigation tab as “Login/Register.” Or you can click: here

My password is not working or I lost my password, what do I do? 

We recently went through a database change so we apologize for any inconvience this has caused. Our goal is to create a better user experience with our new website. To reset your password, click: here

Your username is the email address you used to either order or create an account. The reset will prompt your instructions with an email verification to reset your password to something new. Then return to login and enter your new password when prompted for sign in.

What is Affirm Payments? 

Dakota 283 has now set up the option for payment plans with Affirm! This exciting opportunity allows our community to get the products they need to keep their four-legged friends safe with financial peace of mind. From the Affirm website: “Affirm strives to keep you out of unhealthy debt by facilitating fair, transparent credit so you can pay over time for the things you love. We offer affordable monthly payments at a pace you choose—usually 3, 6, or 12 months—so you’re in control. From day one, you know how long you’ll pay, and you know how much you’ll pay because we never charge late fees or other hidden fees.”

Does applying for Affirm Payments affect my credit score?

From the Affirm website: “Your credit score will not be affected when you check your eligibility, even though we perform a credit check. If you decide to buy with Affirm, your loan and payments may affect your credit score. Paying on time can help you build a positive credit history.”

What are Dakota 283 products made of?

We make nearly all of our own products using LLDPE or Polyethylene. Some of our accessory items are made of metal or other organic materials. If you have a question about a specific product, check the product page on our site for more information.

Is there BPA (Bisphenol A) in any of your plastic products?

No. None of the parts that Good Ideas produces contains BPA.

Where are Dakota283 Products manufactured?

Virtually all of the products made by Dakota283 are produced in Lake City, PA which is very close to Erie, PA.  Some of our components are imported. If you have a question about a specific product, check the product page on our site for more information.

What is the warranty for Good Ideas products?

Most products made by Dakota283 have a 1-year limited manufacturer’s warranty on parts and labor.

CONTACT

 Tel: 866-595-4332 ext 0
E-Mail: customerservice@goodideasinc.com

 10047 Keystone Dr
Lake City, PA 16423

 Free standard shipping
on all orders in the lower 48 states